Shipping policy

Things to consider when purchasing plants online:

1. Weather Fluctuations: In times of cold weather, we offer heat packs and insulation as an add-on. In the summer, we do offer insulation and cold packs, but cold packs do not stay cold very long at all.

2. Carrier issues: Some carriers perform better in certain areas of the country better than others. If you have a preferred carrier, please note that in your order or send us an email. Consider upgrading your shipping to 2 or 3 days. All items ship from NH.

3. Possible damage due to stress: The fact is that plants are living things, and they get stressed out when placed in a box without sunlight for several days. You can expect that a plant may arrive with some yellowing and a loss of a leaf or two, but overall, it is in good health. Do not worry, this is normal!